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CMI's Focus on Quality

CMI works closely with clients in every phase of the product design and development cycle. We assist customers with PPAP (Production Part Approval Process) and quality audits. Our suppliers are IATF-16949 or ISO-9001 certified.

Outside of the U.S., our senior engineering and management team works directly with a range of manufacturers with whom we have established long term relationships. The focus on quality is systematic and methodology driven.

CMI's Quality Assurance Programs include:
  • Certified ATF-16949/ISO 9000 suppliers
  • Project feasibility analysis
  • Engineering review in customer's product development
  • Quality audits of suppliers
  • Third Party Quality Assurance inspections
  • Documentation for PPAPs and first article inspections

Our Quality Processes

CMI's suppy-chain team and abroad engineering staffs work with our manufacturing bases to fulfill customers’ orders. CMI staffs review products requirements; and select the right plant for each project on a case-by-case basis. Although usually chosen from our tested and known suppliers, CMI has the ability to source new suppliers if needed. Our primary focus in supplier selection is on our customers’ requirements for quality, timely delivery, and competitive cost.

In the supplier assessment, we consider following:
  • Quality objectives and responsibility are clearly stated, widely communicated, measured and understood throughout the company.
  • Regularly scheduled senior level management reviews occur to verify the effectiveness of the quality system. Corrective action/continuous improvement plans result from a review. Metrics and systems and resources are in place to drive and maintain quality improvements.
  • A solid plan is in place to reduce the lead-time required for production. Metrics are in place to measure on-time delivery. A process is in place to communicate the possibility of missing a delivery, in advance, to the customer.


Evaluation and monitoring of our suppliers’ performance include the following:
  • A formal calibration program, including identification, calibration intervals, traceability, calibration method/equipment and environment, exists with fully documented calibration procedures and adequately trained resources.
  • Quality measurement and controled equipments, including tools and fixtures that are used for inspection, are sufficient to assure conformance to requirements
  • Accuracy, Repeatability and Reproducibility of measuring devices and inspection or testing processes have been established and are frequently reviewed for improvement.
  • There is a documented procedure to initiate correlation studies between the supplier and their customers during product development and/or manufacturing startup.


The above are not complete lists, but are standard and recognized approaches to quality expectations in the U.S. As our suppliers work to create your product, CMI's full time management and senior engineering staffs are overseeing operations, ensuring quality, and handling communications so that you have an advocate on site with your interests as a priority.

Your feedback is an important part of any long term relationship. We have made these investments and built these capabilities into our process and operations. This is how we have been successful in growing long-term relationships with repeat customers.
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